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FAQ

Frequently Asked Questions

 

Ordering:  You can place your order online (our preferred method), call us or fax in an order.  You can print off an order form from the link at the top of the page if you are unable to order online.

 

Payment:  We accept Visa, Master Card, EMT and Money Orders.  During the checkout process you will be able to select which method you wish to use.  If you stop by our store you can also pay with Debit or Cash.

 

Store Front:  Yes we have a store front.  You are more than welcome to stop by, our hours and location are listed under the contact us link.

 

Shipping Quote:  For a shipping quote simply add the item to your shopping cart and then click on estimate shipping.  Once you do this it will ask for your province and postal code and then give you the exact price that shipping will be.  Should this not work for your area please drop us a message via the contact us forum.

 

Shipping Methods:  We currently ship with Canada Post and UPS.  Remember that ammunition, primers and powder can not be shipped by Canada Post so you have to select UPS during checkout if your order contains these items.   Due to our volumes we have large UPS discounts, discounts that we pass on to you.

 

Non Canadian Customers:  We can ship pretty much anything on our website out of country with the exception of firearms, ammunition, primers, and certain items such as short rifle and shotgun barrels.  We suggest you select Canada Post as the shipping method as UPS often charges brokerage fees for international orders.

 

Canceling Orders Once It Has Been Processed:  Should you cancel an order after it has been switched to processing there will be a 3% fee to cover our credit card fees unless the refund is used as a store credit.  If a shipping label has been created you will also be billed the shipping cost.

 

Returns:  The sale of firearms, ammunition, powder, primers and optics are final.  Returns of any other items are at the discretion of SFRC and may be subject to a restocking fee.